Privacy Policy

 

At FORMAT, accessible from formatstudio.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FORMAT and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect with FORMAT. This policy is not applicable to any information collected offline or via channels other than this website.


Applicable Laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of Quebec, this privacy policy aims to comply with the Act modernizing legislative provisions as regards the protection of personal information in the private sector (Act 25). If there are inconsistencies between this document and Act 25, the state legislation will apply. If we find inconsistencies, we will modify our policy to comply with the relevant law.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.


How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website


Log Files

FORMAT follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.


Third Party Privacy Policies

FORMAT’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.


With Whom We Share Personal Data


Employees

We may disclose user data to any member of our organization who reasonably needs it to achieve the objectives set out in this policy.

Third Parties

We pledge not to sell or share your data with third parties, except in the following cases:

  1. if the law requires it

  2. if it is required for any legal procedure

  3. to prove or protect our legal rights

  4. to buyers or potential buyers of this company in the case where we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible and have no control over their privacy policies and practices.


How Long We Store Personal Data

We do not keep user data beyond what is necessary to achieve the purposes for which they are collected.


How We Protect Your Personal Data

In order to ensure your protection, all data stored in our system are well secured and are only accessible to our employees. Our employees are bound by strict confidentiality agreements and a violation of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that our user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  1. Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  2. Request that a business delete any personal data about the consumer that a business has collected.

  3. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  6. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

FORMAT does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us :

hello@formatstudio.ca

206-305 rue de Bellechasse
Montréal (Québec)
H2S 1W9

Last update: February 2, 2024